Job Description
Join our dynamic team at Capital Retail Group in the heart of Washington DC as a Part-Time Customer Experience Specialist. We're seeking enthusiastic professionals to deliver exceptional service while supporting our luxury retail operations. This flexible role offers competitive pay and growth opportunities in one of DC's most vibrant neighborhoods. Perfect for students, career changers, or those seeking supplemental income with a reputable employer.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Execute visual merchandising standards to enhance store presentation
- Collaborate with team members on inventory management and stock replenishment
- Resolve customer inquiries with professionalism and problem-solving skills
- Support seasonal promotions and special events
- Maintain clean and organized sales floor environments
Qualifications
- High school diploma or equivalent required
- Minimum 6 months retail or customer service experience
- Strong communication and interpersonal abilities
- Basic proficiency with POS systems and digital tools
- Flexibility to work evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with commitment to team collaboration
- Valid work authorization in the United States