Job Description
Join our dynamic team at Coastal Commerce Solutions as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service in our Virginia Beach location. This role offers flexible scheduling (20-25 hours/week) with competitive pay and opportunities for growth. Perfect for students, career changers, or anyone seeking a rewarding part-time position with a supportive team.
What We Offer: Competitive hourly pay, flexible scheduling, employee discounts, and a vibrant workplace culture focused on customer satisfaction. Training provided for all new hires.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and concerns with empathy and professionalism
- Assist with inventory management and visual merchandising
- Collaborate with team members to maintain store presentation standards
- Participate in weekly training sessions to enhance product knowledge
- Support promotional events and seasonal campaigns
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends and holidays
- Proficient with basic computer technology and POS systems
- Positive attitude and collaborative team spirit
- Must be available for 20-25 hours weekly
- Valid Virginia driver's license (if driving required for errands)