Job Description
Join our dynamic team at Metro Retail Group as a Part-Time Customer Experience Specialist! We're seeking enthusiastic individuals to deliver exceptional service at our flagship Manhattan location. This flexible role offers competitive pay, growth opportunities, and a vibrant work environment in the heart of NYC. Perfect for students or professionals seeking supplemental income with weekday and weekend availability.
Responsibilities
- Deliver outstanding in-person customer service and product consultations
- Process transactions accurately using POS systems and handle cash management
- Manage inventory and maintain visually appealing store displays
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to achieve sales targets
- Assist with visual merchandising and stock organization
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Proficiency with point-of-sale systems
- Ability to work flexible shifts including evenings/weekends
- Basic math and cash handling skills
- Positive attitude and problem-solving mindset
- Availability for 20-25 hours weekly