Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional customer experiences in our vibrant Chicago location. This immediate-start opportunity offers flexible scheduling while allowing you to develop valuable retail and communication skills. Perfect for students, career changers, or those seeking supplemental income. Enjoy a supportive environment with growth potential and competitive compensation.
Responsibilities
- Provide exceptional in-person and phone customer support for retail products
- Process transactions accurately using POS systems and handle returns/exchanges
- Resolve customer inquiries with empathy and efficiency
- Maintain organized and visually appealing product displays
- Collaborate with team members to achieve daily sales targets
- Assist with inventory management and stock replenishment
Qualifications
- High school diploma or equivalent (some college preferred)
- Previous customer service or retail experience a plus
- Strong communication and interpersonal skills
- Ability to work evenings/weekends and flexible hours
- Basic computer proficiency with POS systems
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Chicago location