Job Description
Join Urban Retail Group's dynamic team as a Part-Time Customer Experience Specialist in Chicago! We're seeking enthusiastic individuals to deliver exceptional service while driving sales in our vibrant downtown retail environment. This role offers flexible scheduling, comprehensive training, and opportunities for career advancement within our growing company.
As a key ambassador of our brand, you'll create memorable shopping experiences through personalized interactions and product expertise. Our competitive compensation package includes hourly wages plus performance incentives, employee discounts, and a supportive team culture that values work-life balance.
Responsibilities
- Deliver outstanding customer service through product knowledge and personalized recommendations
- Process transactions accurately using POS systems while maintaining cash drawer accountability
- Assist with visual merchandising, inventory management, and store cleanliness
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with team members to achieve sales targets and operational goals
- Participate in ongoing product training to stay current on new offerings
- Support store opening/closing procedures including security protocols
Qualifications
- High school diploma or equivalent; college students welcome to apply
- 6+ months retail or customer service experience preferred
- Strong communication skills with approachable, friendly demeanor
- Basic math proficiency and comfort handling cash/POS systems
- Flexible availability including weekends and holiday seasons
- Ability to stand for extended periods and lift up to 25 lbs
- Valid work authorization and reliable transportation