Job Description
Join Urban Retail Group's dynamic team as a Part-Time Customer Experience Specialist in Chicago! We're seeking energetic individuals to deliver exceptional service in our flagship downtown location. This role offers flexible scheduling (20-25 hours/week) with competitive pay and growth opportunities. Perfect for students, professionals, and career changers seeking work-life balance in a vibrant retail environment. Enjoy exclusive employee discounts and a supportive team culture focused on customer satisfaction and personal development.
Responsibilities
- Deliver personalized customer service through in-store assistance and digital engagement
- Process transactions accurately while maintaining operational standards
- Manage inventory and visual merchandising to enhance shopping experience
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to achieve sales targets
- Participate in product knowledge training sessions
- Maintain cleanliness and organization throughout the store
Qualifications
- High school diploma or equivalent (college students welcome)
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic math proficiency for transaction processing
- Proficiency with point-of-sale systems
- Positive attitude with problem-solving mindset
- Ability to stand for extended periods and lift 25 lbs