Job Description
Join Nashville's premier retail destination as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service in our vibrant downtown location. Perfect for students, artists, or professionals seeking flexible hours in Music City's thriving retail scene. Enjoy competitive pay, employee discounts, and a dynamic team environment.
As a key brand ambassador, you'll create memorable shopping experiences while supporting our mission to blend Southern hospitality with modern retail innovation. This role offers 20-25 hours weekly with evening/weekend availability.
Responsibilities
- Deliver personalized customer assistance across product categories
- Process transactions using POS systems with 100% accuracy
- Execute visual merchandising and inventory management tasks
- Resolve customer inquiries with empathy and solution-oriented mindset
- Collaborate with team members to drive sales goals
- Operate in-store digital tools for seamless service delivery
Qualifications
- Minimum 6 months customer service or retail experience
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic proficiency with retail technology (POS, inventory apps)
- Flexible schedule including nights, weekends, and holidays
- Positive attitude with team-first mentality