Job Description
Join Urban Retail Collective's vibrant team as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service at our flagship downtown Columbus location. This role offers flexible scheduling (20-25 hours/week), competitive compensation, and opportunities for growth in a dynamic retail environment. Perfect for students or professionals seeking supplemental income with a purpose-driven brand.
Our ideal candidate thrives in fast-paced settings, values teamwork, and shares our passion for creating memorable customer interactions. Enjoy a modern workspace with employee discounts, performance bonuses, and a supportive culture that recognizes your contributions.
Responsibilities
- Deliver personalized customer service through product recommendations and solution-oriented assistance
- Process transactions accurately using our POS system while maintaining cash handling integrity
- Execute visual merchandising standards to create an engaging shopping environment
- Collaborate with team members to maintain organized, stock-ready displays
- Contribute to inventory management through cycle counts and stock replenishment
- Resolve customer inquiries with empathy and problem-solving skills
- Participate in weekly team briefings and product knowledge sessions
Qualifications
- Minimum 6 months retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Basic proficiency with point-of-sale systems and technology
- Flexible availability including weekends and holidays
- High school diploma or equivalent required
- Valid Ohio driver's license for occasional supply runs
- Positive attitude with commitment to team success