Job Description
Join Oakland's premier retail destination as a Part-Time Customer Experience Specialist! We're seeking enthusiastic individuals to deliver exceptional service while supporting our vibrant community. This flexible role (20-25 hrs/week) offers competitive pay and a dynamic team environment. Perfect for students or professionals seeking work-life balance in the heart of Oakland.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately while maintaining cash drawer integrity
- Assist with inventory management and visual merchandising
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to maintain store standards
- Contribute to positive team culture through open communication
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic proficiency with POS systems
- Valid California driver's license (if driving required)
- Must pass background check