Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service in our flagship Chicago location. This role offers flexible scheduling (20-25 hours/week) and growth opportunities within our expanding retail network. Perfect for students, career-changers, or those seeking supplemental income. Enjoy competitive pay, employee discounts, and a vibrant work environment in the heart of downtown Chicago.
Responsibilities
- Deliver personalized customer service through product knowledge and active listening
- Process transactions accurately using POS systems while maintaining cash handling standards
- Merchandise and maintain visually appealing store displays according to brand guidelines
- Resolve customer inquiries and complaints with empathy and professionalism
- Collaborate with team members to achieve daily sales and operational goals
- Participate in inventory management and stock replenishment processes
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months experience in retail, hospitality, or customer service roles
- Strong verbal communication and interpersonal skills
- Basic math proficiency and comfort with technology (POS systems)
- Availability to work weekends, evenings, and holidays (20-25 hours/week)
- Ability to stand for extended periods and lift up to 25 pounds
- Positive attitude with problem-solving mindset