Job Description
Join Metropolitan Retail Group's flagship store in Times Square as a Part-Time Customer Experience Specialist! We're seeking energetic individuals passionate about delivering exceptional service in one of NYC's most iconic retail destinations. This flexible role offers 20-25 hours per week with evening and weekend availability, perfect for students or professionals seeking supplemental income. Enjoy competitive hourly wages, employee discounts, and a vibrant team environment in the heart of Manhattan.
Responsibilities
- Deliver personalized customer service through product knowledge and style recommendations
- Process transactions accurately using POS systems while maintaining cash handling standards
- Execute visual merchandising standards to maintain premium store aesthetics
- Collaborate with team to achieve sales targets and operational goals
- Respond to customer inquiries via in-person, phone, and digital channels
- Assist in inventory management and stock replenishment procedures
- Participate in team training sessions to enhance product expertise
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 1 year customer service or retail experience
- Availability to work evenings, weekends, and holidays (20-25 hrs/week)
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Basic proficiency with point-of-sale systems
- Valid authorization to work in the United States