Job Description
Are you a people person looking for a flexible opportunity in the heart of El Paso?
At Sunrise Retail Group, we believe in delivering exceptional service that builds lasting relationships. We are currently seeking a dedicated Part-Time Customer Experience Specialist to join our vibrant team. If you thrive in a dynamic environment and enjoy helping others, we want to meet you.
Why Join Us?
- Flexible Scheduling: Perfect for students or those looking to balance work with other commitments.
- Growth Opportunities: Clear pathways for career advancement within our organization.
- Competitive Pay: Earn between $15.00 and $20.00 per hour depending on experience.
- Modern Environment: Work in a state-of-the-art facility with a supportive team culture.
We are looking for someone who is proactive, empathetic, and ready to represent our brand with pride.
Responsibilities
- Greet and assist customers with a warm, professional demeanor to ensure a positive shopping experience.
- Answer inquiries regarding products, services, and store policies via phone, email, or in-person.
- Process transactions accurately using point-of-sale (POS) systems and handle cash transactions with precision.
- Resolve customer complaints and issues efficiently while maintaining high customer satisfaction scores.
- Collaborate with the team to maintain store cleanliness, organization, and visual merchandising standards.
- Assist in inventory management, including stocking shelves and conducting regular audits.
- Stay updated on product knowledge and promotional events to effectively inform and advise customers.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous customer service or retail experience is preferred but not mandatory.
- Strong verbal communication skills with the ability to listen actively and empathize with customers.
- Basic computer literacy and comfort with POS systems.
- Reliable, punctual, and capable of working a flexible schedule, including weekends and evenings.
- A friendly, approachable attitude with a strong focus on team collaboration.