Job Description
Join our award-winning team in the heart of San Antonio! We're seeking a passionate Part-Time Customer Experience Specialist to deliver exceptional service to our diverse community. This flexible 20-25 hour/week role offers competitive pay and growth opportunities within a supportive environment. If you thrive in dynamic settings and love helping others, this is your perfect fit!
Responsibilities
- Deliver outstanding in-person customer service at our vibrant downtown location
- Process transactions accurately while maintaining a friendly demeanor
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and store presentation
- Collaborate with team members to maintain a welcoming atmosphere
- Support community outreach initiatives on weekends
- Utilize POS systems and digital tools to enhance service delivery
Qualifications
- High school diploma or equivalent (college students welcome)
- Minimum 6 months customer service experience preferred
- Strong communication skills in English and Spanish (bilingual a plus)
- Ability to work flexible hours including weekends and evenings
- Proficient with basic computer applications
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown San Antonio location
- Passion for San Antonio's vibrant culture and community