Job Description
Are you looking for a rewarding career in the heart of Philadelphia? Urban Commerce Partners is seeking a dedicated Part-Time Customer Experience Associate to join our dynamic team. We pride ourselves on delivering exceptional service and fostering a supportive work environment.
As a key member of our team, you will play a vital role in shaping the customer journey, ensuring our clients receive top-tier assistance while enjoying the vibrant culture of the city.
Responsibilities
- Greet and assist customers with a welcoming and professional demeanor.
- Process transactions efficiently using our point-of-sale systems.
- Resolve customer inquiries and complaints with patience and expertise.
- Maintain a clean, organized, and visually appealing store environment.
- Collaborate with team members to achieve daily sales targets.
- Upsell products and services to enhance the customer experience.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or retail experience is preferred.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including weekends and evenings.
- Proficiency in basic computer applications and POS systems.
- A valid driver’s license is a plus.