Job Description
We are seeking motivated individuals to join our Paid Training Program in Pittsburgh, PA. This is an exceptional opportunity for international professionals and recent graduates to launch a career in Information Technology. We provide comprehensive mentorship, technical training, and a clear path to professional growth.
Key Highlights:
- Foreigner Friendly: We welcome candidates from around the world and offer visa sponsorship for qualified candidates.
- English Immersion: Work in a professional English-speaking environment to improve communication skills.
- Zero Experience Required: No prior technical background is needed; we teach you everything.
- Competitive Pay: Get paid while you learn with a salary that reflects your growth.
Take the first step toward a successful career in the US tech industry today.
Responsibilities
- Complete structured technical training modules on IT infrastructure, networking, and hardware.
- Assist senior technicians in diagnosing and resolving complex technical issues.
- Provide direct customer support and troubleshooting for end-users.
- Document technical processes and maintain accurate service logs.
- Collaborate with cross-functional teams to implement software upgrades and security patches.
- Attend daily stand-up meetings and weekly coaching sessions to track progress.
- Stay updated on the latest technology trends and best practices in IT support.
Qualifications
- High school diploma or equivalent (Bachelor’s degree preferred but not mandatory).
- Fluent in English (both written and verbal) is required for client interaction.
- Strong problem-solving and logical thinking skills.
- Basic computer literacy and familiarity with operating systems (Windows/macOS).
- Ability to work full-time hours (Monday–Friday).
- Valid work authorization or eligibility for H1B sponsorship in the United States.
- Highly adaptable, eager to learn new technologies quickly.