Job Description
Launch your career in Virginia Beach with our comprehensive paid training program designed specifically for international professionals! Global Tech Solutions Inc. is seeking motivated foreign candidates to join our award-winning IT Support team. No prior experience required – we provide all necessary training, visa sponsorship assistance, and cultural integration support. Enjoy competitive pay, full benefits, and a welcoming workplace that values diverse perspectives. Our 12-week program covers cloud technologies, cybersecurity basics, and client communication skills. Join 30+ international professionals already thriving in our inclusive environment.
Responsibilities
- Complete 12-week paid training in cloud infrastructure and cybersecurity protocols
- Provide tier-1 technical support to global clients via phone, chat, and remote access
- Document technical issues and resolutions using ticketing systems
- Collaborate with cross-functional teams to resolve complex technical challenges
- Maintain accurate records of client interactions and service metrics
- Participate in ongoing professional development workshops
- Support system monitoring and basic network troubleshooting
Qualifications
- Valid work authorization or willingness to relocate with visa sponsorship
- High school diploma or equivalent; bachelor's degree preferred
- Basic computer literacy and internet navigation skills
- Strong English communication abilities (written and verbal)
- Customer service mindset with problem-solving aptitude
- Ability to work flexible shifts including weekends
- Cultural adaptability and team collaboration skills
- Willingness to relocate to Virginia Beach, VA