Job Description
Join our award-winning paid training program designed specifically for international professionals! GlobalTech Solutions is seeking motivated foreign talent for our IT Support Specialist roles in Pittsburgh. We provide comprehensive on-the-job training, cultural integration support, and visa sponsorship assistance. No prior IT experience required – just your eagerness to learn and grow in a diverse, inclusive environment.
As part of our commitment to global talent, we offer relocation support, language assistance, and mentorship programs to ensure your success. Our Pittsburgh office features cutting-edge technology and a collaborative culture where your unique perspective is valued.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain knowledge base articles
- Collaborate with cross-functional teams to resolve complex issues
- Participate in ongoing training to develop advanced technical skills
- Assist with network administration and security protocols
- Support system upgrades and maintenance projects
Qualifications
- Authorization to work in the United States (visa sponsorship available)
- Associate's degree or equivalent technical certification
- Basic understanding of operating systems (Windows/Linux)
- Strong problem-solving and communication skills
- Ability to work in a fast-paced, multicultural environment
- Proficiency in English (written and spoken)
- Willingness to complete paid 12-week training program
- Passion for technology and customer service