Job Description
Join our award-winning paid training program designed for foreign professionals seeking career growth in Nashville! GlobalTech Solutions is hiring motivated individuals for our IT Support Specialist role with comprehensive onboarding and ongoing mentorship. No prior tech experience required – we provide all necessary certifications and hands-on training in cybersecurity, cloud systems, and network administration. Our inclusive workplace celebrates cultural diversity and offers visa sponsorship support. Enjoy competitive benefits, flexible scheduling, and career advancement opportunities. Start your US tech career today in Music City!
Responsibilities
- Provide technical assistance to users via phone, email, and remote support
- Install, configure, and maintain hardware/software systems
- Troubleshoot network connectivity and security issues
- Document IT processes and maintain system documentation
- Collaborate with cross-functional teams on technology projects
- Participate in continuous training and certification programs
- Support office IT infrastructure and equipment maintenance
Qualifications
- Valid work authorization or visa sponsorship eligibility required
- Basic computer literacy and willingness to learn technical skills
- Strong problem-solving and communication abilities
- High school diploma or equivalent (college degree preferred)
- Ability to work flexible hours including occasional weekends
- Proficiency in English (written and verbal)
- Passion for technology and customer service
- Must complete paid training program (8 weeks)