Job Description
Join Nexus Global Solutions as our next Operations Manager and lead transformative change in our Boston headquarters. We're seeking a strategic leader to optimize cross-functional workflows, drive operational excellence, and scale our rapidly growing fintech division. This high-impact role combines process innovation with team development in a dynamic, results-driven environment.
Our ideal candidate thrives in ambiguity and will own end-to-end operations strategy, from vendor negotiations to performance analytics. You'll collaborate with executive leadership to implement scalable systems while mentoring high-performing teams. If you're passionate about turning operational challenges into competitive advantages, this is your moment to excel.
Responsibilities
- Design and implement operational frameworks to enhance efficiency and reduce costs across 3+ departments
- Lead cross-functional projects using Agile methodologies, delivering measurable KPI improvements
- Manage vendor relationships and negotiate contracts with 15+ strategic partners
- Develop and mentor a team of 8-10 direct reports through performance-driven coaching
- Analyze operational data using Tableau/Power BI to identify optimization opportunities
- Ensure compliance with ISO 9001 standards and industry regulations
- Collaborate with C-suite to align operational strategy with business growth objectives
Qualifications
- Bachelor's degree in Operations Management, Business, or related field (MBA preferred)
- 8+ years progressive operations experience with 3+ years in leadership roles
- Proven track record scaling operations in high-growth tech or finance environments
- Expertise in process mapping (Six Sigma Black Belt or Lean certification a plus)
- Advanced proficiency in ERP systems (SAP/Oracle) and data visualization tools
- Exceptional problem-solving skills with data-driven decision-making approach
- Strong stakeholder management experience across all organizational levels
- Ability to thrive in fast-paced, deadline-driven settings with competing priorities