Job Description
Join Nexus Global Solutions as our next Operations Manager in New York City! We're seeking a strategic leader to optimize our operational infrastructure, drive process excellence, and scale our growing enterprise. In this pivotal role, you'll orchestrate cross-functional teams, implement cutting-edge systems, and deliver measurable results in a dynamic startup environment. If you're passionate about transforming operations and thrive in fast-paced settings, this is your opportunity to make an impact.
Responsibilities
- Oversee end-to-end operational workflows including supply chain, logistics, and vendor management
- Develop and implement KPI-driven performance metrics to enhance efficiency and productivity
- Lead digital transformation initiatives using ERP, CRM, and automation tools
- Manage $5M+ operational budgets with rigorous financial oversight and cost optimization
- Drive continuous improvement methodologies (Lean/Six Sigma) across all departments
- Coordinate crisis management protocols and ensure business continuity
- Mentor 8+ direct reports while fostering a culture of accountability and innovation
Qualifications
- 8+ years progressive operations management experience in B2B tech or e-commerce
- Proven expertise in scaling operations for high-growth companies (Series B+ preferred)
- Advanced proficiency in Salesforce, NetSuite, and Power BI analytics
- Strong financial acumen with P&L management experience
- Change leadership certification or equivalent process improvement credentials
- NYC-based with demonstrated knowledge of regional supply chain networks
- Master's degree in Operations Management, Business Administration, or related field