Job Description
Join our urgent hiring event for entry-level Customer Service Representatives in Tampa, FL! No experience required – we provide full training to launch your career. Cleveland Solutions Florida offers competitive pay, comprehensive benefits, and growth opportunities. Our hiring event features on-the-spot interviews and same-day offers for motivated candidates ready to start immediately.
Why Apply Today?
- Competitive hourly wage with performance-based increases
- Full benefits package including health insurance and 401K
- Free industry-recognized certification upon hire
- Flexible schedule options including weekend shifts
- Clear career path to team lead/supervisor roles
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Update customer records and maintain documentation
- Collaborate with support teams for complex cases
- Meet performance metrics for call quality and resolution
- Participate in ongoing product training sessions
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – entry-level welcome
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency (MS Office, internet)
- Ability to work in a fast-paced environment
- Positive attitude and customer-focused mindset
- Available to work evenings/weekends if needed
- Must be authorized to work in the US