Job Description
Join our award-winning 24/7 operations team at NexusTech Solutions! We're seeking dedicated Night Shift Operations Specialists to maintain seamless service delivery while the city sleeps. This premium role offers competitive compensation, comprehensive benefits, and advancement opportunities in Seattle's thriving tech corridor. Work in our state-of-the-art downtown facility with modern amenities and a supportive team environment.
Responsibilities
- Monitor and maintain critical infrastructure systems during overnight hours
- Respond to alerts and troubleshoot technical issues with SLA precision
- Document all operational activities and incident reports
- Coordinate with global teams for seamless handovers
- Execute scheduled maintenance and system updates
- Ensure compliance with security protocols and data protection standards
- Provide real-time support to internal stakeholders across time zones
Qualifications
- Minimum 2 years experience in IT operations or technical support
- Strong diagnostic and problem-solving abilities
- CompTIA Network+ or equivalent certification preferred
- Ability to work independently with minimal supervision
- Exceptional time management and prioritization skills
- Proficient with monitoring tools (e.g., Nagios, Datadog)
- Valid Washington State driver's license
- Ability to lift 25 lbs occasionally