Job Description
Are you looking for a high-impact, high-paying night shift opportunity in the heart of Seattle?
We are urgently seeking a dedicated Night Shift IT Support Specialist to join our elite technology team. If you thrive in a quiet environment, enjoy deep work, and want to advance your career without the morning commute, this is the perfect role for you.
As a critical member of our 24/7 operations team, you will ensure business continuity and system integrity while the rest of the world sleeps. We offer competitive hourly rates, comprehensive benefits, and a culture that values work-life balance.
Why Join Us?
- Premium Pay: Earn up to $28/hr for night shift hours.
- No Commute: Enjoy your mornings off.
- Stability: We are a growing enterprise looking for long-term partners.
Responsibilities
- Provide Tier 2/3 technical support and troubleshooting for hardware, software, and network issues during night operations.
- Monitor system logs and alerts to proactively identify and resolve potential outages before they impact users.
- Manage and escalate critical incidents to the appropriate on-call teams during off-hours.
- Perform routine maintenance, patching, and backups to ensure server and database health.
- Document all technical interactions and resolutions in the ticketing system (ServiceNow/Jira).
- Collaborate with the Day Shift team to ensure seamless knowledge transfer and issue resolution.
Qualifications
- Minimum of 2 years of experience in IT Support, Help Desk, or Systems Administration.
- Strong knowledge of Windows Server, Active Directory, and TCP/IP networking.
- Ability to work a rotating night shift schedule (e.g., 10:00 PM - 6:00 AM or 11:00 PM - 7:00 AM).
- Excellent problem-solving skills and the ability to work independently with minimal supervision.
- Strong written and verbal communication skills.
- Relevant certifications (CompTIA A+, Network+, Security+) are a plus.