Job Description
Are you a high-energy problem solver looking for a night shift opportunity in San Diego?
We are currently seeking a dedicated Night Shift IT Support Specialist to join our elite technical team. This is a fantastic opportunity for individuals who thrive in a quiet, focused environment and want to make an immediate impact on our infrastructure. If you are ready to start working immediately and want a competitive compensation package, apply today!
Why Choose Us?
- Immediate Start: Onboard within 48 hours.
- Night Owl Perks: Enjoy a quieter work environment and potential productivity bonuses.
- Comprehensive Benefits: Medical, dental, vision, and 401(k) matching.
- Modern Tech Stack: Work with cutting-edge enterprise systems.
Responsibilities
- Monitor Infrastructure: Proactively monitor server health, network performance, and application availability during off-peak hours.
- Ticket Resolution: Respond to and resolve high-priority IT support tickets in the Service Desk portal with a 24-hour response time.
- System Maintenance: Perform routine patching, software updates, and security configurations without disrupting daytime operations.
- Incident Management: Lead the technical response for overnight system outages, coordinating with day shift teams for escalation if necessary.
- Data Integrity: Conduct regular data backups and integrity checks to ensure business continuity.
Qualifications
- Experience: Minimum 2 years of experience in IT Support, Helpdesk, or Network Administration.
- Availability: Must be willing and able to work the night shift (10:00 PM - 6:00 AM).
- Communication: Excellent written and verbal communication skills to document technical issues clearly.
- Education: Associate’s degree in Computer Science, Information Technology, or related field (Bachelor’s preferred).
- Certifications: CompTIA A+ or Network+ certification is a strong plus.