Job Description
Are you a detail-oriented IT professional looking for a Night Shift opportunity in the heart of Philadelphia? Apex Solutions is seeking a dedicated IT Support Specialist to join our 24/7 operations team. In this role, you will provide critical technical assistance to our internal staff, ensuring seamless business continuity during evening hours. We offer a competitive benefits package and a quiet, focused work environment perfect for those who thrive in off-hours shifts.
Responsibilities
- Troubleshoot and resolve hardware and software issues for employees across the Philadelphia region.
- Manage and maintain the local area network (LAN) and server infrastructure.
- Respond to help desk tickets and emails promptly during night operations.
- Perform routine security updates and system backups.
- Conduct on-site technical support for hardware installations and repairs.
- Collaborate with the day shift team to resolve complex technical escalations.
Qualifications
- Associate degree or certificate in Information Technology, Computer Science, or related field.
- Minimum of 2 years of experience in IT support or help desk roles.
- Must be available to work night shifts (e.g., 9:00 PM to 6:00 AM).
- Strong knowledge of Windows and Linux operating systems.
- Excellent problem-solving and communication skills.
- CompTIA A+ or Network+ certification is a plus.