Job Description
Urgently Hiring for Night Shift IT Support Specialist in Los Angeles!
We are a leading technology firm seeking a dedicated Night Shift IT Support Specialist to join our 24/7 operations team. If you are looking for an immediate start and want to work in a dynamic environment, we want to hear from you.
As part of our night crew, you will play a crucial role in maintaining system uptime and assisting employees remotely during off-hours. This is a fantastic opportunity for tech enthusiasts to work flexible hours.
Why Join Us?
- Immediate Start: Start your new career within days.
- Competitive Pay: Earn between $22.00 and $30.00 per hour based on experience.
- Modern Environment: Work with cutting-edge technology in a supportive team.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues during the night shift.
- Monitor server health and system performance, escalating critical alerts immediately.
- Remote troubleshooting for employees working the late hours or from various locations.
- Maintain accurate documentation of tickets and technical resolutions in the helpdesk system.
- Conduct routine security patching and software updates to ensure system integrity.
- Collaborate with the day-shift team to hand over unresolved issues seamlessly.
Qualifications
- High school diploma or equivalent; Associate’s degree in Computer Science or IT preferred.
- Minimum of 2 years of experience in IT support or a similar technical role.
- Strong knowledge of Windows and macOS operating systems.
- Experience with remote support tools (e.g., TeamViewer, LogMeIn) is a plus.
- Ability to work independently and problem-solve effectively without direct supervision.
- Must be available to work rotating night shifts (e.g., 10 PM - 6 AM).