Job Description
Join our award-winning IT team in Wichita, KS! We're urgently hiring a talented IT Support Specialist for a direct hire position with immediate start. You'll be the backbone of our tech infrastructure, supporting 200+ employees with cutting-edge solutions. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where innovation thrives. This is your chance to grow your career with a forward-thinking company that values technical excellence and employee development.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network infrastructure
- Manage and maintain Windows 10/11 enterprise environments and Active Directory
- Implement cybersecurity protocols and conduct vulnerability assessments
- Deploy and troubleshoot cloud solutions including Microsoft 365 and Azure
- Create and maintain technical documentation for SOPs and system configurations
- Collaborate with cross-functional teams on IT projects and system upgrades
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Security+ and Network+ certifications required
- Expert knowledge of Windows OS, Active Directory, and Microsoft 365
- Experience with virtualization (VMware/Hyper-V) and cloud platforms
- Strong problem-solving skills with ability to diagnose complex issues
- Bachelor's degree in Computer Science or related field preferred