Job Description
Are you a self-starter who thrives in the quiet of the night? Apex Systems is seeking a dedicated Night Shift IT Support Specialist to join our 24/7 operations team in Dallas, TX. We offer competitive pay, a stable environment, and opportunities for career growth.
About the Role
In this pivotal role, you will be the first line of defense for our clients during off-hours. You will troubleshoot technical issues, manage hardware, and ensure business continuity while the rest of the world sleeps.
Why Choose Us?
- Competitive hourly rate with shift differential.
- Comprehensive benefits package.
- Clean, quiet work environment.
- Opportunity for overtime and skill development.
Responsibilities
- Monitor system performance and troubleshoot hardware/software issues via remote and on-site support.
- Manage incoming tickets and prioritize critical incidents during the night shift.
- Perform routine system backups and maintenance tasks.
- Assist in the deployment and configuration of new hardware and software.
- Document technical issues and resolutions in the ticketing system.
Qualifications
- Minimum of 2 years of professional IT support experience.
- Strong knowledge of Windows Server, Active Directory, and networking fundamentals.
- Ability to work rotating night shifts (e.g., 10:00 PM - 6:00 AM).
- Excellent problem-solving skills and attention to detail.
- Valid driver’s license and reliable transportation (for on-site duties).