Job Description
Launch your tech career in Austin with our comprehensive relocation program! We're seeking motivated individuals with zero experience to join our dynamic team as Junior Tech Specialists. Enjoy full relocation assistance, competitive benefits, and structured training to accelerate your growth in one of America's fastest-growing tech hubs.
What We Offer:
- Complete relocation package (moving, housing stipend, visa support)
- 3-month paid onboarding program with mentorship
- Health, dental, and vision insurance
- Professional development stipend
- Flexible remote/hybrid work options
Responsibilities
- Provide first-level technical support for hardware/software issues
- Assist with system installations, configurations, and updates
- Document technical procedures and solutions in knowledge base
- Collaborate with senior engineers on complex troubleshooting
- Participate in cross-functional team projects
- Maintain inventory of IT assets and equipment
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years of technical experience (new graduates welcome)
- Basic proficiency with Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Willingness to learn new technologies rapidly
- Valid driver's license (required for equipment pickups)
- Passion for technology and customer service