Job Description
Launch your IT career in Mesa, AZ with no experience required! TechHorizon Solutions is seeking motivated Junior IT Support Specialists and offering full visa sponsorship for qualified international candidates. Join our dynamic team to gain hands-on experience in cutting-edge technology while building a professional future in the USA. We provide comprehensive training and career advancement opportunities.
Why Join Us?
- Full visa sponsorship and relocation assistance
- Industry-leading mentorship and training programs
- Career progression pathways to senior IT roles
- Competitive salary with benefits package
- Innovative tech environment in Mesa's growing tech hub
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems, networks, and peripherals
- Document IT processes and maintain accurate records
- Collaborate with senior engineers on complex troubleshooting
- Conduct routine system maintenance and updates
- Deliver excellent customer service via phone, email, and chat
- Participate in cross-departmental IT projects
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Willingness to learn new technologies quickly
- Valid work authorization (visa sponsorship available)
- Customer service experience preferred
- CompTIA A+ certification a plus
- Ability to work flexible hours including weekends