Job Description
Launch your tech career in San Antonio with our comprehensive relocation program! We're seeking motivated individuals with no prior experience to join our dynamic IT team. Enjoy fully sponsored relocation assistance, including moving costs and temporary housing, while receiving hands-on training in cutting-edge technologies. Our supportive environment fosters growth through mentorship programs and certification opportunities. As a rapidly expanding tech hub, San Antonio offers affordable living, vibrant culture, and a thriving tech ecosystem. Transform your passion into a professional journey with us!
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior team members on complex problem-solving
- Assist in maintaining network infrastructure and security protocols
- Participate in rotational training across IT departments
- Contribute to knowledge base documentation and process improvements
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and familiarity with operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work in a team environment with diverse personalities
- Willingness to relocate to San Antonio, TX
- Passion for learning new technologies and systems
- Valid driver's license (for occasional equipment transport)