Job Description
Launch your tech career in Greensboro, NC with our comprehensive training program! TechSolutions Inc. is seeking motivated individuals with no prior experience to join our dynamic IT team. We provide full relocation assistance, competitive benefits, and structured mentorship to help you grow into a skilled IT professional. Join us in transforming how businesses operate through cutting-edge technology solutions.
Responsibilities
- Provide tier-1 technical support via phone, email, and chat for internal and external clients
- Install, configure, and troubleshoot hardware/software systems including desktops and servers
- Document technical issues and resolutions in our ticketing system
- Collaborate with senior engineers to resolve complex technical problems
- Participate in ongoing training programs to develop technical expertise
- Assist with network monitoring and system maintenance tasks
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Basic familiarity with Windows/Mac operating systems
- Ability to work flexible hours including occasional weekends
- Valid driver's license for potential client site visits
- Willingness to relocate to Greensboro, NC (relocation assistance provided)