Junior IT Support Specialist (No Degree Required) - Relocation to Albuquerque

Are you a tech enthusiast ready to turn your passion into a profession?

Apex Digital Solutions is seeking a Junior IT Support Specialist to join our growing team in Albuquerque, New Mexico. We believe talent is defined by skill and drive, not just a piece of paper. That’s why we offer competitive salaries, comprehensive benefits, and a relocation package for candidates willing to relocate to our Albuquerque hub.

As a Junior IT Specialist, you will be the first point of contact for our internal team, ensuring they have the technical tools they need to succeed. We provide on-the-job training, so prior formal education is not a barrier—only a willingness to learn and grow.

Why Join Us?

• Relocation Assistance: We cover moving costs for the right candidate.
• No Degree Required: We value hands-on skills and certifications (like CompTIA A+) over traditional diplomas.
• Career Growth: Clear pathways to Senior Administrator and Management roles.
• Modern Environment: Work with cutting-edge cloud infrastructure and cybersecurity tools.

Key Responsibilities

• Provide Tier 1 technical support to employees via phone, email, and in-person troubleshooting.
• Install, configure, and troubleshoot hardware (laptops, printers) and software applications.
• Assist with network connectivity issues, Wi-Fi setup, and basic server maintenance.
• Maintain an accurate inventory of IT assets and equipment using inventory management software.
• Document all technical issues, resolutions, and user interactions in the ticketing system.
• Collaborate with the Senior IT team to implement new technology solutions.

Qualifications

• High school diploma or GED required (Associate degree or Bachelor’s degree not required).
• Demonstrated experience with troubleshooting PC hardware and operating systems (Windows/macOS).
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP) is a plus.
• Strong problem-solving skills and a logical approach to technical challenges.
• Excellent verbal and written communication skills to interact with non-technical users.
• Willingness to obtain industry certifications (we support certification costs).

Ready to launch your career in tech without the degree barrier? Apply today and let’s build the future of technology together in beautiful Albuquerque!