Job Description
Are you looking to launch a career in the technology industry? Horizon Tech Solutions is urgently seeking a motivated Junior IT Support Specialist to join our growing team in Dallas, Texas. We value potential and passion over years of experience, offering comprehensive training to help you succeed.
In this role, you will be the first point of contact for our internal employees, providing technical assistance and ensuring our digital infrastructure runs smoothly. If you have a knack for problem-solving and a desire to learn, this is the perfect opportunity to apply today.
Why Join Us?
- Career Growth: Clear pathway to senior technical roles.
- Training Provided: No prior experience required; we teach you the skills you need.
- Modern Environment: Work with cutting-edge technology in a collaborative setting.
Don't miss this chance to start your journey in tech. Apply today and secure your future with Horizon Tech Solutions!
Responsibilities
- Troubleshoot Hardware & Software: Assist employees with computer issues, printer malfunctions, and software installation.
- Data Management: Accurately input and maintain technical records and support tickets within our CRM system.
- User Support: Provide friendly and efficient support via phone, email, and in-person for daily IT needs.
- Network Maintenance: Monitor local area networks to ensure connectivity and security.
- System Updates: Assist in the deployment of software patches and system updates across the office.
- Asset Management: Help track and inventory company hardware and peripherals.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in IT or related field is a plus.
- Experience: No prior professional experience required. Internships or personal tech projects are considered.
- Skills: Basic understanding of Windows and Mac operating systems; familiarity with Microsoft Office Suite.
- Soft Skills: Strong communication skills and a patient, customer-focused attitude.
- Availability: Ability to work full-time, including some evenings or weekends as needed.