Job Description
Launch your tech career in sunny Corpus Christi with our No Experience Needed relocation program! TechRelocate Solutions is seeking motivated Junior IT Support Specialists to join our dynamic team. We provide comprehensive training, relocation assistance, and mentorship to help you succeed in the fast-growing tech industry. Enjoy competitive pay, full benefits, and the opportunity to work in a coastal paradise.
What We Offer:
- Complete relocation package including moving assistance and temporary housing
- Industry-leading training program with certifications
- Health, dental, and vision insurance
- Professional development budget
- Flexible work environment with hybrid options
Responsibilities
- Provide Tier 1 technical support to internal and external clients
- Diagnose and resolve hardware/software issues via phone, email, and chat
- Install, configure, and maintain computer systems and networks
- Document all technical issues and resolutions in ticketing systems
- Assist with software deployment and system upgrades
- Collaborate with senior IT staff on complex troubleshooting
- Train users on new technologies and best practices
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Customer service-oriented mindset
- Ability to learn new technologies quickly
- Valid driver's license (for potential on-site support)