Job Description
Launch your tech career in sunny Mesa, Arizona with our comprehensive relocation program! TechGrowth Solutions is seeking motivated individuals with no experience to join our dynamic IT Support team. We provide full relocation assistance including moving stipends, temporary housing, and visa sponsorship for international candidates. Join our collaborative environment where you'll receive industry-leading training and mentorship to become a certified IT professional.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist employees with device setup, troubleshooting, and system maintenance
- Document technical issues and resolutions using our ticketing system
- Collaborate with senior engineers to resolve complex technical problems
- Participate in cybersecurity awareness initiatives and best practices training
- Conduct routine system updates and preventive maintenance checks
- Support office technology infrastructure including printers, AV equipment, and cloud services
Qualifications
- High school diploma or equivalent (degree preferred but not required)
- Basic computer literacy and willingness to learn technical skills
- Excellent communication and customer service abilities
- Strong problem-solving and analytical thinking skills
- Ability to work independently and in a team environment
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning
- Flexibility to work occasional after-hours maintenance windows