Job Description
Launch your tech career with TechSolutions Inc., a leading innovator in Las Vegas' growing tech ecosystem. We're seeking motivated entry-level professionals to join our dynamic IT support team and deliver exceptional service to our diverse clientele. This role offers hands-on experience with cutting-edge technology while fostering professional growth in a collaborative environment. What you'll gain: Industry certifications, mentorship from senior engineers, and a clear path to career advancement. Why Las Vegas? Thriving tech scene, no state income tax, and unparalleled work-life balance.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktops, laptops, and network peripherals
- Document incidents, solutions, and asset inventory in ITSM systems
- Collaborate with cross-functional teams to resolve complex technical challenges
- Assist in cybersecurity protocols and data protection initiatives
- Train end-users on new technologies and best practices
Qualifications
- Associate degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred (not required)
- Ability to lift 25 lbs and work flexible hours including occasional weekends