Job Description
Launch your career in technology with Tech Innovations Inc.! We're seeking motivated entry-level professionals to join our dynamic IT support team in Wichita. As a Junior IT Support Specialist, you'll gain hands-on experience while delivering exceptional service to our growing client base. Enjoy competitive benefits, mentorship from industry experts, and a collaborative work environment that values innovation and growth.
Responsibilities
- Provide tier-1 technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical procedures and maintain accurate service logs
- Collaborate with senior team members on complex troubleshooting projects
- Deliver user training on company systems and best practices
- Monitor system performance and security protocols
- Assist with IT asset inventory and lifecycle management
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs and work in various environments
- Valid driver's license for occasional off-site support
- Passion for technology and customer service excellence