Job Description
Launch your career in technology with Nevada Tech Solutions! We're seeking motivated entry-level IT professionals to join our dynamic Las Vegas team. As a Junior IT Support Specialist, you'll gain hands-on experience in enterprise environments while working alongside industry experts. Enjoy competitive compensation, comprehensive benefits, and clear growth pathways in Nevada's thriving tech sector.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and remote access
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Document technical procedures and maintain accurate service desk records
- Collaborate with senior engineers on network security protocols
- Assist with onboarding new employees and device deployment
- Monitor system performance and escalate complex issues appropriately
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Customer service experience with strong communication skills
- CompTIA A+ certification preferred (not required)
- Ability to lift 25lbs and work in a fast-paced environment