Job Description
Join TechNova Solutions in Raleigh, NC and launch your IT career with full visa sponsorship! We're seeking motivated individuals with no prior experience to become Junior IT Specialists. Our comprehensive training program will equip you with essential technical skills while providing hands-on experience in a dynamic tech environment. Enjoy competitive benefits, mentorship opportunities, and a clear career path in one of America's fastest-growing tech hubs.
Why TechNova Solutions?
- Full H-1B visa sponsorship for qualified international candidates
- Paid technical certification training (CompTIA A+, Google IT Support)
- Flexible hybrid work schedule (3 days office/2 days remote)
- Annual professional development budget
- Inclusive culture with employee resource groups
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Assist with network troubleshooting and system maintenance
- Document IT procedures and create knowledge base articles
- Collaborate with senior team members on infrastructure projects
- Monitor system health and respond to alerts
- Train end-users on new technologies and best practices
- Assist with cybersecurity protocols and data protection measures
Qualifications
- High school diploma or equivalent (bachelor's degree preferred)
- Basic computer literacy and problem-solving aptitude
- Eligibility for H-1B visa sponsorship (international candidates)
- Strong communication and teamwork skills
- Willingness to complete company-sponsored certifications
- Ability to work flexible hours during system maintenance windows
- Valid driver's license for occasional equipment transport
- No prior IT experience required - training provided