Job Description
Join GlobalTech Solutions as an IT Technician in the heart of Silicon Valley! We're seeking skilled professionals to support our cutting-edge operations. Equipment provided includes laptops, tools, and software – no upfront costs! As a foreigner-friendly company, we offer visa sponsorship and relocation support for international candidates. Work in a dynamic environment with competitive benefits and growth opportunities. Apply today to start your tech career in sunny San Jose!
Responsibilities
- Install, configure, and maintain hardware and software systems
- Diagnose and resolve technical issues for internal and external clients
- Provide remote and on-site technical support via ticketing system
- Document procedures and maintain asset inventory
- Collaborate with cross-functional teams to implement IT solutions
- Train users on new technology and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years of technical support experience
- Proficiency in Windows/macOS and networking fundamentals
- Strong problem-solving and communication skills
- Valid driver's license (for on-site visits)
- English fluency (written and spoken)
- Willingness to work flexible hours