Job Description
Launch your tech career with our comprehensive paid training program! TechStart Academy is seeking motivated individuals for our IT Support Trainee position in St. Louis. No prior experience or degree required – we provide everything you need to succeed in the IT field. Our 12-week paid training combines hands-on labs, mentorship from industry experts, and guaranteed job placement upon completion. Join our inclusive team and gain skills in network troubleshooting, system administration, and cybersecurity fundamentals.
What makes us different? We invest in your future! You'll receive:
- Full salary during training ($20/hour)
- Industry-recognized certifications (CompTIA A+, Google IT Support)
- Ongoing career coaching and advancement opportunities
- Modern equipment and flexible learning environment
Responsibilities
- Complete comprehensive IT curriculum including hardware/software troubleshooting
- Master network security protocols and system administration tasks
- Participate in hands-on labs simulating real-world IT scenarios
- Collaborate with senior technicians on live support tickets
- Develop customer service skills for technical user support
- Prepare for and earn industry-recognized certifications
- Contribute to team projects using Agile methodologies
- Document technical processes and create knowledge base articles
Qualifications
- No degree required – passion for technology is essential!
- High school diploma or equivalent (GED accepted)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and critical thinking abilities
- Excellent communication and teamwork aptitude
- Willingness to commit to 12-week training program
- Ability to work in fast-paced, collaborative environments
- Reliable transportation to our St. Louis facility