Job Description
Launch your tech career without a degree! TechStart Miami offers a comprehensive paid training program for motivated individuals seeking to become IT Support Specialists. No prior experience or college degree required – we invest in your growth through hands-on training and mentorship. Join our dynamic team in sunny Miami and gain in-demand skills in network troubleshooting, cybersecurity basics, and cloud technologies. This is your opportunity to transform your passion for technology into a stable, high-paying career.
What We Offer:
- 6-week paid training program with certification preparation
- Full-time position upon successful completionHealth benefits and 401(k) matching
- Career advancement opportunities
- Collaborative work environment in Miami's tech hub
Responsibilities
- Provide Tier 1 technical support to end-users via phone, email, and chat
- Install, configure, and troubleshoot hardware and software systems
- Document technical issues and resolutions in ticketing systems
- Assist with network security protocols and data backup procedures
- Collaborate with senior IT staff on complex technical problems
- Participate in continuous training to stay updated on industry trends
Qualifications
- High school diploma or equivalent (no college degree required)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn technical concepts through hands-on training
- Ability to work independently and in a team environment
- Reliable transportation to our Miami office