Job Description
Launch your tech career in Cincinnati with our comprehensive paid training program! No degree required – we're seeking motivated individuals ready to grow in the IT field. At TechGrowth Solutions, we invest in talent through our 12-week paid training program covering networking, cybersecurity fundamentals, and cloud technologies. You'll gain hands-on experience with industry-standard tools while earning a competitive salary. Join our collaborative team of tech professionals and build skills for long-term career advancement in one of America's fastest-growing tech hubs.
Responsibilities
- Provide technical support to clients via phone, email, and remote access
- Install, configure, and troubleshoot hardware/software systems
- Monitor network performance and security protocols
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex infrastructure projects
- Conduct routine system maintenance and updates
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (no college degree required)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Customer service mindset and patience
- Willingness to obtain industry certifications (provided)
- Reliable transportation to our Cincinnati facility