Job Description
Launch your tech career without a degree! TechGrowth Solutions offers paid training for motivated individuals to become IT Support Specialists in Phoenix's booming tech sector. Our 12-week program combines hands-on labs, mentorship, and guaranteed job placement upon completion. Earn while you learn with competitive stipends during training and transition directly to full-time roles with comprehensive benefits.
Join our mission to bridge the tech talent gap in Arizona. No prior experience required – just drive and dedication. Our graduates join Fortune 500 companies and dynamic startups, averaging 40% salary growth within two years. Start your journey today!
Responsibilities
- Provide Tier 1-2 technical support for enterprise systems and end-users
- Install, configure, and troubleshoot hardware/software across Windows/macOS environments
- Manage network infrastructure including switches, routers, and cloud services
- Document technical issues and maintain IT asset inventory systems
- Collaborate with cybersecurity teams on incident response and preventative measures
- Deliver user training and create technical documentation
- Monitor system performance and implement optimization protocols
Qualifications
- High school diploma or equivalent (no degree required)
- Basic computer literacy and problem-solving aptitude
- Strong communication skills and customer service mindset
- Ability to work in fast-paced, collaborative environments
- Willingness to obtain CompTIA A+ certification during training
- Passion for technology and continuous learning
- Valid driver's license and reliable transportation
- Must pass background check and drug screening