Job Description
Join our innovative Honolulu-based team as an IT Support Specialist with immediate weekly pay and visa sponsorship opportunities! We're seeking passionate tech professionals to deliver exceptional user experiences while supporting our cutting-edge infrastructure. Enjoy competitive compensation, flexible scheduling, and the chance to work in Hawaii's thriving tech hub.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Implement and maintain cybersecurity protocols across organizational systems
- Collaborate with development teams on cloud infrastructure deployments
- Document technical procedures and create user training materials
- Manage system updates, patches, and security compliance
- Support remote employees through VPN and endpoint management
- Monitor system performance and proactively address technical issues
Qualifications
- 3+ years in IT support or systems administration
- Expertise in Windows Server, Active Directory, and Azure/AWS
- Strong networking knowledge (TCP/IP, DNS, DHCP, firewalls)
- CompTIA Security+ or equivalent certification required
- Experience with ticketing systems (ServiceNow, Jira)
- Excellent problem-solving and communication skills
- Ability to work independently with minimal supervision