Job Description
Join TechSolutions Inc. as an IT Support Specialist and enjoy the flexibility of weekly pay plus comprehensive visa sponsorship for qualified international candidates. We're a Philadelphia-based tech leader committed to fostering innovation and diversity. As a key member of our IT team, you'll provide critical infrastructure support while growing your career in a dynamic environment. We offer competitive benefits, professional development opportunities, and a collaborative culture that values your unique perspective. Apply today to start your journey with us!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Manage and maintain company systems including Windows servers and cloud infrastructure
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams to resolve complex technical challenges
- Implement cybersecurity protocols and conduct vulnerability assessments
- Onboard new employees with IT equipment and system access
- Monitor system performance and optimize resource utilization
Qualifications
- Bachelor's degree in Computer Science or related field (or equivalent experience)
- 3+ years of IT support experience in enterprise environments
- Proficiency in Windows Server administration and Active Directory
- Strong knowledge of networking principles (TCP/IP, DNS, DHCP)
- Experience with cloud platforms (AWS, Azure, or GCP)
- CompTIA Security+ or equivalent certification preferred
- Eligibility for US work authorization (visa sponsorship available)