Job Description
Are you a technical problem-solver looking for weekly pay and a stable career in Omaha? TechHorizon Solutions is seeking a skilled IT Support Specialist to join our growing team. We pride ourselves on a culture of innovation, transparency, and employee growth. In this role, you will be the first point of contact for our internal staff, ensuring our technology infrastructure runs smoothly and efficiently.
Why Join Us?
- Weekly Paychecks: Get paid every Friday with no waiting.
- Competitive hourly rate with performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Professional development and certification reimbursement.
If you are ready to advance your IT career in a supportive environment, apply today!
Responsibilities
- Provide Tier 2 technical support for hardware and software issues, including desktops, laptops, and mobile devices.
- Configure and maintain network connectivity, ensuring secure and reliable access for all users.
- Manage and update the ticketing system (e.g., ServiceNow) to track and resolve technical issues efficiently.
- Assist in the installation, configuration, and deployment of new workstations and peripherals.
- Collaborate with the security team to enforce IT policies and compliance standards.
- Perform regular system maintenance and software patching to minimize downtime.
Qualifications
- Associate degree or certificate in Information Technology, Computer Science, or related field.
- Proven experience with Windows 10/11 and macOS operating systems.
- Familiarity with Active Directory, Microsoft Office 365, and cloud services (Azure/GCP).
- Strong troubleshooting skills with the ability to diagnose complex technical issues.
- Excellent communication skills to explain technical concepts to non-technical staff.
- Ability to lift and move computer equipment up to 50 pounds for deployment.