Job Description
Are you ready to launch your career in Information Technology?
Apex Tech Solutions is seeking motivated, eager-to-learn individuals for our growing IT team in Bakersfield, CA. We offer a unique opportunity for candidates with no prior experience to start a lucrative career in technology with full Visa Sponsorship available for eligible candidates.
As a leading provider of tech solutions, we believe in nurturing talent from within. You will receive comprehensive on-the-job training, mentorship from senior engineers, and a clear pathway for professional advancement.
Why Join Us?
- Visa Sponsorship: We are committed to hiring international talent and will assist with the visa sponsorship process.
- No Experience Required: We value attitude and aptitude over past history. If you have a passion for technology, we will teach you the rest.
- Competitive Compensation: Earn a competitive salary plus comprehensive benefits package.
- Growth Opportunities: Fast-track career progression into Senior Support, Network Administration, and Cybersecurity.
Apply today and take the first step towards your future in IT!
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person, diagnosing and resolving basic hardware and software issues.
- Assist in the installation, configuration, and maintenance of computer workstations, peripherals, and network devices.
- Monitor and maintain the local area network (LAN) and wide area network (WAN) to ensure optimal performance and connectivity.
- Document all technical issues, resolutions, and procedures in the help desk ticketing system to maintain an accurate knowledge base.
- Collaborate with senior IT staff to implement software updates, security patches, and system upgrades.
- Respond to help desk requests in a timely manner, ensuring high customer satisfaction ratings.
- Perform routine hardware inventory checks and asset management tasks.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Computer Science or Information Technology is a plus but not mandatory.
- Experience: No prior IT experience required. However, basic familiarity with computers and software applications is preferred.
- Language: Fluency in English is required; bilingual candidates are encouraged to apply.
- Visa Status: Must be legally authorized to work in the United States; Visa sponsorship is available for qualified international applicants.
- Skills: Basic understanding of operating systems (Windows/Linux) and networking concepts is a strong advantage.
- Soft Skills: Strong problem-solving abilities, excellent communication skills, and a customer-focused attitude.
- Availability: Must be willing to work full-time hours, including occasional evening or weekend shifts.