Job Description
Launch your tech career with our comprehensive paid training program! No degree required—just drive and determination. At TechGrowth Solutions, we invest in talent by providing hands-on IT support training while you earn. Learn network troubleshooting, system administration, and cybersecurity fundamentals from industry experts. This full-time role includes mentorship, certification prep, and guaranteed employment upon successful completion. Join Chicago's fastest-growing tech team and transform your future today.
Responsibilities
- Master enterprise hardware/software troubleshooting through guided labs
- Provide Tier 1 customer support via ticketing systems and remote assistance
- Deploy and configure workstations, servers, and network infrastructure
- Document technical processes and create knowledge base articles
- Collaborate with senior engineers on complex system projects
- Participate in 24/7 on-call rotation after training completion
Qualifications
- High school diploma or equivalent (degree not required)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work flexible hours including weekends
- Passion for technology and willingness to learn
- Valid driver's license and reliable transportation